Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website/s or domain/s www.thechimneyandfireplacespecialists.com.au, www.chimney-sweep.com.au, www.thechimneyandfireplacespecialists.com, cfs.cloud and The Chimney & Fireplace Specialists mobile application (the "Services") operated by The Chimney & Fireplace Specialists. ("us", "we", or "our").
Your access to and use of our Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our Services.
By accessing or using our Services you agree to be bound by these Terms. If you disagree with any part of the terms then do not access the Services.
Some of our Services allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the validity, accuracy and legality of any information you provide. By providing any information to CFS you accept that you agree to the terms set-out in our "Intellectual property License agreement." these terms apply to all communications and content exchanged.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by The Chimney & Fireplace Specialists.
The Chimney & Fireplace Specialists has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Chimney & Fireplace Specialists shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any third-party web sites or services.
Purchases & Services
Home Page - Hat Cowls
* Does not cover storm damage, misuse, service other than by a CFS Employee.
^ Does not cover storm damage, misuse, inproper installation and requires email registration.
Home Page - Inspection + Flue Clean
* Refers to standard inspection and clean for a standard vertical installation and is subject to location, access and conditions.
Home Page - Complete installed freestanding special
Price - * Advertised package price applies only to a Standard installation for a single storey home with tin roof. Please choose necessary upgrades to suit your situation. If an appropriate option isn't available please call for a custom quote. Prices may vary should installation not be as described in booking or if extra works and parts are required. Our Specialists will confirm this prior to commencing works.
Note - * * Product brands and styles may vary according to availability. Please be aware these are special order and up to two weeks delivery time applies. All installation packages must be payed for at time of purchase. Price may differ if booking is inaccurate. This will be confirmed by a specialist prior to any works being carried out. 25% Cancellation fee applies.
Refunds and cancellation -
Should you wish to cancel an appointment fees may apply. We reserve the right to asses each request at our discretion.
We recommend clients/users create a login when booking.
A minimum 25% cancellation fee applies to bookings cancelled with less than 48 hours notice.
Where we choose to cancel an appointment at our discretion no fee will be charged unless cancellation is due
to negligence of booking party, client or user.
If in doubt book an installation inspection or consultation first. Otherwise contact CFS for more information.
We reserve the right to cancel or reschedule your booking at anytime. Where possible notice will be provided.
We reserve the right, at our sole discretion, to modify or replace these Terms and conditions including sub-agreements at any time. If a revision is made where possible and deemed appropriate we will provide notice via our website. What constitutes a material change will be determined at our sole discretion. All users acknowledge by using the fore mentioned services that all rights to objection are waived and it is the responsibility of the user to make them self aware of any changes by referencing these materials.
For more information please contact us.